MAGFAST Phone Numbers and Emails

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Customer Care:

  • (863) 624-3278
  • (917) 624-9336


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Contact Information

MAGFAST Website:

MAGFAST Help Center:

Corporate Office Address:

1 Grandview Avenue
Cornwall-On-Hudson, New York 12520
United States

MAGFAST Rating Based on 246 Reviews

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How Good is MAGFAST's Customer Service?

Envy Wiw
Envy Wiw
Feels Satisfied | Feb 07, 2023

order magfast usbc to usbc cable but do not received
my free adapter usb -a it was not inside !!!!!
Please call me 601-819-**** or email jthomas1963@***.net so i can used my magfast cable to charged my cell phone .
Thanks Jeff thomas

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Janeah Pkq
Janeah Pkq
Feels Satisfied | Nov 30, 2022

Customer Service at MAGFAST is the best I have ever experienced. Superior people.

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Summary of MAGFAST Customer Service Calls

01:12 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MAGFAST?

Request for Information Question:

  • “Status of my not received free adapters”
  • “What is the status on my order?”
  • “Checking on preorder and Lux”

Payments and Charges Question:

  • “Billing issue”
  • “Have not yet received my charger. and you do not recognize my email”
  • “Change payment source”

Shipping and Delivery Question:

  • “Need ETA On order”
  • “When is my shippong date?”
  • “When is the shippong date?”

Product/ Service Question:

  • “Damaged canle”
  • “Where are my products”
  • “I ordered the products but until now it's not here.”

Account Question:

  • “Cant sign in, cant figure out how to place my order.”
  • Cannot access my account
  • “If I pay my account up in full would I have my order shipped earlier?”

Activation/ Cancellation Question:

  • “Want to be sure my other order is cancelled”
  • “Canceling order”
  • “To cancel one of the items I had ordered”

Refund Question:

  • “I want a refund & them to stop taking money monthly.”
  • “Refund”

Cards Question:

  • “Change card information”
  • “Used wrong credit card”

Other Question:

  • “Locked phone”
  • Is no charging the white cord
  • “Special offer on Heathrow/extreme”



MAGFAST LLC is a privately held company which specializes in manufacturing of chargers. It was founded by Seymour Segnit in 2017. The headquarters is based in New Windsor, New York, United States. MAGFAST offers the following chargers: LifeCharger, LifeCharger Extreme, RoadCharger, AirCharger, and WallCharger. They can charge all phones, tablets, and readers. There is also a TimeCharger to charge Apple Watch. All chargers are compatible with microUSB, USB C, Apple Lightning, & wireless charging. It is possible to order jumper cables. MAGFAST is a licensee of Apple’s MFi program. It ships their chargers worldwide. The company does not accept returns. All sales are final. Available payment options are Visa, MasterCard, American Express, and Discover.

MAGFAST reviews and complaints

MAGFAST is ranked 30 out of 912 in Gadgets and Accessories category

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