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Contact MAGFAST Customer Service

How to Reach a Person at MAGFAST

Verified Contact Information

Customer Service Number:

  • 1-863-624-3278
Call customer service
Send Message

Customer Service:

  • 1-917-624-9336

MAGFAST Emails:

Business Customer Service
Partner Programs
Customer Service
Investors/ Franchising
Media
Press Inquiries

MAGFAST Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular MAGFAST Phone Number
1 (863) 624-3278
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular MAGFAST Email Address
hello@magfast.com
Issue Resolution Rate
Low (6% reported full resolution)
MAGFAST Customer Service Rating
5 out of 5
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact MAGFAST?

Most Popular Number:

(863) 624-3278
Total calls: 216 Issues resolved: 6 Last call: Apr 14, 2026

Magfast customer service phone number is (863) 624-3278. Customers who can’t reach the line should try calling an alternative support number which is (917) 624-9336. Get in touch with one of the support representatives by phone to address general inquiries about the company and its products, resolve issues with your order, leave a review about your purchase, get information about products design and usage, get assistance with shipping and handling, and address other consumer inquiries. Tuesdays usually have the biggest number of calls, so it’s better to avoid calling Magfast support at the beginning of the week to save your time.

Magfast email address for reaching out to the customer care department is hello@magfast.com. Are you a representative of the media? Do you have press inquiries? Send them to press@magfast.com to get assistance and connect with a corporate PR department.
Are you an investor? Do you seek investor support? Shoot a note to Investors@magfast.com to get help. If you would like to learn more about the partnership programs, send an email to partners@magfast.com.

The company’s head office is based in New York. Magfast address for the corporate headquarters is 1 Grandview Avenue, Cornwall-On-Hudson, New York 12520, United States. If needed, you can send a letter to get in touch with the company offline. However, if the issue is urgent and should be addressed as quickly as possible, calling or emailing is the best option.

Besides calling and emailing, consumers can reach out to the support team via the Magfast website by filling out an online inquiry form. To complete the form, press the “Support” button at the bottom of the page. If you don’t find the answer you need in the articles published, please follow the “Submit a request” hyperlink in the upper right corner of the page.

PissedConsumer Club

Contact Information

MAGFAST Website:

MAGFAST Help Center:

Corporate Office Address:

MAGFAST LLC
1 Grandview Avenue
Cornwall-On-Hudson, New York 12520
United States

Summary of MAGFAST Customer Service Calls

247 TOTAL
CALLS
01:34 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call MAGFAST?

Payments and Charges Question:

  • “My new database Pro has been sitting on the air pro for more than 24 hours, but it won’t charge”
  • “My extreme charger will not charge”
  • “I never got the 2 chargers I paid for, can I please have my 80.00 back?”

Request for Information Question:

  • “Question on our account”
  • “Order status”
  • “Questions regarding hiring Orkin”

Shipping and Delivery Question:

  • “Have not received item ordered”
  • “Did not receive anything”
  • “Ordered a phone case during last promotion, but have not received the case.”

Product/ Service Question:

  • “Another Defective product”
  • “Register wire error”
  • “My wire cable registered error”

Account Question:

  • My email has changed and I don't believe you have it
  • My account and items purchased
  • Cant get emails from my email account about my shipping

Return/ Replace Question:

  • “Replace order”
  • “Return address”
  • “Replace my charger cable”

Refund Question:

  • “Refund for luggage not delivered”
  • “Refund”
  • “I want a refund & them to stop taking money monthly.”

Activation/ Cancellation Question:

  • “Want to be sure my other order is cancelled”
  • “Canceling order”
  • “To cancel one of the items I had ordered”

Cards Question:

  • “Change card information”
  • “Used wrong credit card”

Other Question:

  • “Orders”
  • “Have a prooblem”
  • “My orders”

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