Contact MAGFAST Customer Service
MAGFAST Phone Numbers and Emails
Customer Service Number:
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(863) 624-3278
Customer Service:
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(917) 624-9336
MAGFAST Emails:
MAGFAST Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MAGFAST Customer Service is rated at 3.4 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call MAGFAST is (863) 624-3278. 87% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as MAGFAST may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MAGFAST Customer Service is rated at 3.4 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call MAGFAST is (863) 624-3278. 87% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as MAGFAST may ask you for the following information to identify you as a customer: order id or tracking no.
People call MAGFAST mainly because of request for information, product/ service, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact MAGFAST is hello@magfast.com. 99% of customers use this email address to address their issues and concerns.
How to Contact MAGFAST?
Most Popular Number:
| Total calls: 212 | Issues resolved: 6 | Last call: Feb 26, 2026 |
Contact Information
MAGFAST Website:
MAGFAST Help Center:
Corporate Office Address:
MAGFAST Customer Service Reviews
I'm geniunely upset, these people have scammed me out of my money, they tried to give me something called magbucks in response to use as a discount in their new products, it apparently has 2x the value as the amount of money I didn't get back, you pick a discount option, I got $400 dollars as magbucks, so I used the $400 dollar discount and applied it at checkout and guess what? It doesn't apply at all and gives me a it doesn't work with this value or whatever.
SCAM...
COMPANY. IGNORE!
How Good is MAGFAST's Customer Service?
Summary of MAGFAST Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MAGFAST?
Payments and Charges Question:
- “My extreme charger will not charge”
- “I never got the 2 chargers I paid for, can I please have my 80.00 back?”
- “My Lux charger I started using on my iPhone 11 at the first inital ordering is now stopped. Haricn”
Request for Information Question:
- “Order status”
- “Questions regarding hiring Orkin”
- “Questions on Magbucks and future products”
Product/ Service Question:
- “Another Defective product”
- “Register wire error”
- “My wire cable registered error”
Shipping and Delivery Question:
- “Did not receive anything”
- “Ordered a phone case during last promotion, but have not received the case.”
- “Have NEVER received my MAGFAST ORDER that I paid $800 about 3yrs ago. I have tried contacting you several times without any success!”
Account Question:
- My email has changed and I don't believe you have it
- My account and items purchased
- Cant get emails from my email account about my shipping
Return/ Replace Question:
- “Replace order”
- “Return address”
- “Replace my charger cable”
Refund Question:
- “Refund for luggage not delivered”
- “Refund”
- “I want a refund & them to stop taking money monthly.”
Activation/ Cancellation Question:
- “Want to be sure my other order is cancelled”
- “Canceling order”
- “To cancel one of the items I had ordered”
Cards Question:
- “Change card information”
- “Used wrong credit card”
Other Question:
- “Orders”
- “Have a prooblem”
- “My orders”
Compare MAGFAST Customer Service To
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