Contact MAGFAST Customer Service
MAGFAST Phone Numbers and Emails
Customer Care:
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(863) 624-3278
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(917) 624-9336
MAGFAST Emails:
How to Contact MAGFAST?
Most Popular Number:
| Total calls: 195 | Issues resolved: 5 | Last call: Apr 24, 2025 |
MAGFAST Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MAGFAST Customer Service is rated at 3.4 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call MAGFAST is 8636243278. 87% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as MAGFAST may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
MAGFAST Customer Service is rated at 3.4 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call MAGFAST is 8636243278. 87% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as MAGFAST may ask you for the following information to identify you as a customer: order id or tracking no.
People call MAGFAST mainly because of request for information, product/ service, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact MAGFAST is hello@magfast.com. 99% of customers use this email address to address their issues and concerns.
Contact Information
MAGFAST Website:
MAGFAST Help Center:
Corporate Office Address:
MAGFAST Customer Service Reviews
I'm geniunely upset, these people have scammed me out of my money, they tried to give me something called magbucks in response to use as a discount in their new products, it apparently has 2x the value as the amount of money I didn't get back, you pick a discount option, I got $400 dollars as magbucks, so I used the $400 dollar discount and applied it at checkout and guess what? It doesn't apply at all and gives me a it doesn't work with this value or whatever.
SCAM...
COMPANY. IGNORE!
The most disreputable company I have ever dealt with unfortunately. Their products are very good, but their delays and non delivery of items are very frustrating.
They promised certain items as perks for investing in the company draw you in but then they fail to deliver. Its an endless stream of excuses for why they never keep their commitments, and their customer support is Terrible
How Good is MAGFAST's Customer Service?
Summary of MAGFAST Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MAGFAST?
Payments and Charges Question:
- “I never got the 2 chargers I paid for, can I please have my 80.00 back?”
- “My Lux charger I started using on my iPhone 11 at the first inital ordering is now stopped. Haricn”
- “My charger just stop to charge”
Request for Information Question:
- “Order status”
- “Questions regarding hiring Orkin”
- “Questions on Magbucks and future products”
Product/ Service Question:
- “Gave money yet no products???”
- “I’m Wondering where my products are that I ordered”
- “Defective product”
Shipping and Delivery Question:
- Not recieved any brick,wall,air,Extreem&6yr warranty paid 2/25/22 & i invested$1000 its been over 3 years
- “Have not received my original order”
- “Never received my order of approximately $300 worth of magfest products ordered in May or June of 2021”
Account Question:
- My account and items purchased
- Cant get emails from my email account about my shipping
- “Cannot access my account”
Return/ Replace Question:
- “Return address”
- “Replace my charger cable”
- “Resolve incorrect email issues”
Refund Question:
- “Refund”
- “I want a refund & them to stop taking money monthly.”
Activation/ Cancellation Question:
- “Want to be sure my other order is cancelled”
- “Canceling order”
- “To cancel one of the items I had ordered”
Cards Question:
- “Change card information”
- “Used wrong credit card”
Other Question:
- “Pissed”
- “Magbucks redemtion”
- “Magbucks”
Compare MAGFAST Customer Service To
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