
MAGFAST
MAGFAST Overview
MAGFAST has 3.8 star rating based on 246 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend MAGFAST to a friend or colleague.
- Rating Distribution
Pros: Product was interesting and has potential, Innovative products, Loved the presentation video.
Cons: Being scammed, This is a scam, Misleading video.
MAGFAST has 3.8 star rating based on 246 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend MAGFAST to a friend or colleague.
- Rating Distribution
Pros: Product was interesting and has potential, Innovative products, Loved the presentation video.
Cons: Being scammed, This is a scam, Misleading video.Recent recommendations regarding this business are as follows: "Naaaa", "I say at your own risk I'd not do it again.", "Know what you are getting w/ pre-orders & expected ETAs. 6 months & being told They can't find your pre-order or check the website fir your batch number iv which they never provided is maddening! They have responded we are shipping batch #xx-xx which tells you NOTHING if they do not give you a batch # to watch for. I'm at my wits end trying to secure information from Magfast about my order $ there is NO refund for pre-orders.", "Do NOT give these people your money!", "Be extremely patient in order to receive your product".
Most users ask MAGFAST for the delivery of goods as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews











































Undermining customers trust
Are you joking me?
- Dont give them money
- Dont give them money
Preferred solution: Apology
User's recommendation: Naaaa
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWaited 3 and a half years on order and have recieved NOTHING!
I have still NOT heard from Magfast or received my order.
- Entire existense of this company
Preferred solution: Deliver product or service ordered
User's recommendation: Do NOT give these people your money!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey claim a lifetime warrant y I've been trying to get a hold of the company to know avail.
- Talk a great game
- Impossible to get in touch with
Preferred solution: Full refund
User's recommendation: Don't waste your time and money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Is no charging the white cord
Very Poor Customer Service ! No call backNo emailNo nothing…1 month laterUnfortunately paid $40 for your cord that’s under warranty and I heard nothingNOT HAPPY !
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Broken Devices
They sent a video on how to properly charge the Products.. Without the video, you would assume that the only charging port was an old Micro USB! Everything is working fine now,.
- Marketing
- Products
Preferred solution: Full refund
User's recommendation: Do Not Invest or Buy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Scam Company
Company fixed the issue and I have been provided with apology. They contacted me for a full refund after posting the issues here.
- Everything this is a scam
Preferred solution: Full refund
User's recommendation: stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I don’t understand
User's recommendation: Be extremely patient in order to receive your product
Praise of product and Customer service.
- Great marketing great customer service great products
- Non
Preferred solution: nothing All is Well
User's recommendation: Don't look back tom the early days, look at where they have come from to today.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |I purchased a pkg deal, from Magfast, June -5, 2020!! I still have not received any products!! I’d like to know if anyone else has experienced this from this company!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought one but very upset
- Was great at first
- After a year or so it fails no matter how ginger you are
Preferred solution: A replacement and the extra connector
User's recommendation: I say at your own risk I'd not do it again.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo info on pre-order from 5/4/2023.
- Very innovative products
- Zero or inaccurate responses
- Excessive delivery times
Preferred solution: Deliver product or service ordered
User's recommendation: Know what you are getting w/ pre-orders & expected ETAs. 6 months & being told They can't find your pre-order or check the website fir your batch number iv which they never provided is maddening! They have responded we are shipping batch #xx-xx which tells you NOTHING if they do not give you a batch # to watch for. I'm at my wits end trying to secure information from Magfast about my order $ there is NO refund for pre-orders.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtreme did not successfully jump car
Preferred solution: A solution
I am having problems reactivating my lux benefits
Can not reactivate my account been trying cant get through please help thank so much and usb-a adapter did not come
My account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerPoor product
Nothing as product cant be used, so Ill probably discard it. Doesnt work on iPhones.
Terrible, no one to talk to.
Ill contact my credit card company. Deceptively advertised as useful for all cell phones.
Phone support is nonexistent. No one gets back to me either.
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy customer
I have an iPhone and this so called free item keeps costing me money. Once I start my new job I was going to buy some at regular price.
Now I dont think so! I sat through that entire presentation snd for what!
I want the correct cable for free!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't receive any adapters with my lux cables
I bought 3 lux cables and when I opened the boxes there were no adapters. In the box was the flyer card that say the cable comes with adapters.
The missing adapters.
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Hi Troy, Since you didn't leave your full name or order number it's hard to verify if you are writing about our shipping confirmation request - so that we could send out the first products toward your Pro Kit pre-order or something else. If so, it seems there is a misunderstanding regarding the confirmation checkout.
You were not being asked to pay again. You already paid. There was a "gift" code applied for the pro-rated amount of the products you saw listed and the applied gift code would have zeroed out that amount during the checkout. It's true we are running behind where we hoped we would be at this point.
We regret this profoundly. We are just as frustrated by the delays in shipping as everyone else. We set ourselves a mammoth task to engineer six chargers simultaneously. As a small startup project, the challenges that come with that add an extra layer of difficulty for us then they would for a large company with deep pockets.
There are currently major global supply chain issues due to COVID that we have absolutely no control over, but we have worked hard to stay on track and are lucky to have now shipped thousands of our first charging units to our early supporters. Additionally, our top rated MAGFAST Lux cables are available to ship on demand to rave reviews. I’d like to quickly explain why we are launching new products while some of our early products are still in development. It costs millions of dollars to market, produce, launch and support a consumer electronics product.
Yet more complex is that MAGFAST has taken on the job of producing not just one but an entire family of advanced charging products with combined interactive features not yet seen together in the industry. We're literally carving a new path, and it's been full of unexpected bumps and curves and roadblocks along the way, to be sure. New product launches and investment share offerings bring us a step closer to shipping and to the other work of building a great company. We are simply doing what any sensible company does which is to 'develop a product pipeline'.
Products take a long time to develop, so it wouldn't make sense to do nothing about next-generation products until all the existing ones have shipped. The funds raised by our new product sales and investment share offerings will only serve to benefit everyone who has supported this project by moving us closer to our shipping goals and getting the products into your hands sooner!
The majority of our supporters have remained dedicated and enthusiastic about our mission of changing charging for good throughout all of the challenges we’ve faced in bringing our products from idea to a physicalized system of products. We hope this customer reaches out to our customer care department directly so that we can help answer their concerns.